Didn’t get the extra data offer

[Jack101]

Hi I topped up my phone to get the free extra 50gb and it’s not gave me the offer. Can you please put this on?

[pgn]

Guide: Where is my discount or Extra Data?explains how the extra data PAYG offer works, @Jack101 

Meantime, here is how you can reach out to O2 to check, as nobody here can access your account: Guide: How to find help & contact O2 

Good luck.