Data usage (Roaming)

[August]

Hi, I am currently on the £10 bundle and I still have data but I am finding it difficult to use it now that I am in Germany. Is there something I need to do to be able to use my data? 

Or is my bundle not big enough to roam with my data as I was able to use it in Amsterdam. 

And I do not need to use 02 travel.

[MI5 · Accepted solution]

@August 

You can roam in Germany fine as long as you have data remaining on your bundle?

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

[August]

Thanks for your reply. Did all that but didn't work. Later realized I had to change the access point name to O2 Pay & Go. That finally worked. Appreciate your response.