cancel
Showing results for 
Search instead for 
Did you mean: 

Check usage

ScottHatton
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Without using my phone for data (always on WiFi), my balance on the Big Bundle deal has dropped by £6 over the weekend and indeed £15 over the month. This is costing unnecessary money 

 

how do I check what O2 think I’ve used? I can only see a balance, not my usage 

Message 1 of 2
108 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 56: Guvnor
  • 8068 Posts
  • 87 Topics
  • 524 Solutions
Registered:

You would need to contact customer services @ScottHatton.

You can either call 4445 from your phone, or there are alternative numbers and hints on getting through in this guide:

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
99 Views
1 REPLY 1

gmarkj
Level 56: Guvnor
  • 8068 Posts
  • 87 Topics
  • 524 Solutions
Registered:

You would need to contact customer services @ScottHatton.

You can either call 4445 from your phone, or there are alternative numbers and hints on getting through in this guide:

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
100 Views