Solved: Re: Changing tariff

JAMESY · ‎09-08-2022

I've just topped up £20 to change my tariff to the £20 big bundle, but its not letting me do it even though i have £20 credit

jonsie · ‎09-08-2022

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎09-08-2022

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-08-2022

@JAMESY

Did you change your tariff in your MyO2 https://mymobile.o2.co.uk/?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Paddiewack · ‎10-08-2022

I changed my payg bundle some time ago and its best if you call customer service as otherwise you’ll have to wait until your current one ends.

O2

Changing tariff

2g 3g switch off

Transferring mobile numbers

Switching to 02

Activate sim

PAYG ending - can I transfer my number to another ...