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Changing from Pay Monthly contract to Pay as you Go sim

Jessica1234
Level 1: Joiner
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Registered:

Hi there!  I have moved overseas from the UK and want to change from a Pay Monthly contract to a Pay as you Go sim, keeping the same number, which I can use when I return to the UK.  I have cancelled my Pay Monthly contract but cannot work out how to get the same number for the sim.  Can anyone help?  Thank you! 

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Enlli
Level 69: Guiding Light
  • 8917 Posts
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Registered:

You needed to migrate your number across before you cancelled. 

Guide: Migration & porting into O2 

Or may be able to retrieve it, but it's not guaranteed

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8917 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

You needed to migrate your number across before you cancelled. 

Guide: Migration & porting into O2 

Or may be able to retrieve it, but it's not guaranteed

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
713 Views