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Change tariff

Craig90
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Hi I topped up £10 picked the £10 tariff then sent a text and my balance went down, now I can't get the £10 balance. And it's not letting me change to £5 tariff. Also I have signed up with the wrong email, can I change it please ?

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pgn
Level 64: Magistrate
  • 24718 Posts
  • 177 Topics
  • 746 Solutions
Registered:

Hi @Craig90 it sounds like you’ll need someone to access your account which can’t be done from here.

If you message O2  Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

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pgn
Level 64: Magistrate
  • 24718 Posts
  • 177 Topics
  • 746 Solutions
Registered:

Hi @Craig90 it sounds like you’ll need someone to access your account which can’t be done from here.

If you message O2  Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck!

O2CommunityAwardNotCS




O2 Social Media
SM Icons(Twitter | Instagram | Facebook)















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