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Can’t top phone up

Darrren22
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Hi I’m having trouble topping my phone up to reniw bundle pls I have 14 pounds 

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jonsie
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MI5
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@Darrren22 

Assuming you are on a £15 bundle?

If so, if you call O2 on 4445 they might lend you a quid to enable your bundle to renew, if not, I'm afraid you will need to top up with the minimum £10.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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@Darrren22 

What problem are you having ? 

I have had issues trying to top-up my O2 PAYG SIM using a debit card. But I have never failed to top-up successfully using a voucher purchased from a local shop. 

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MI5
Level 94: Supreme
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The problem is being £1 short.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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