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Can’t connect to 4g

Maisie
Level 1: Joiner
  • 4 Posts
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Registered:

‎24-04-2020 20:30

‎24-04-2020 20:30

I’m a carer for a young man who has o2 payg he’s had it for 3 weeks and has topped up and it’s now saying he has £18 credit .but it won’t let him connect to 4g it’s saying he has to wait for big bundle ... could anyone help as o2 aren’t available by phone .. thanks

 

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MI5
Level 94: Supreme
In response to Maisie
  • 150398 Posts
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Registered:

‎25-04-2020 08:38

‎25-04-2020 08:38

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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