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Chris64
Level 1: Joiner
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on ‎02-04-2022 10:25

on ‎02-04-2022 10:25

£10 expired (pay as you go)  expired last month. I topped up with another 10 to get me to the end of March. This morning I added another £10 for April which was promptly removed by 02. What’s this about?

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Cleoriff
Level 94: Supreme
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on ‎02-04-2022 10:35

on ‎02-04-2022 10:35

Hi @Chris64 

We have no access to your account so you need to contact O2

Give O2 a call on 4445  or 0344 809 0222.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

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MI5
Level 94: Supreme
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on ‎02-04-2022 22:34

on ‎02-04-2022 22:34

@Chris64 

Credit is exchanged for allowances.

How bundles work here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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