Solved: Big Bundle £15

Andrei_S · ‎01-04-2022

Hi there, I am currently on pay as you go. I would like to go for a Big Bundle for £15 per month. Do I need a new SIM card or can use the existing? Also please clarify if I still have to pay for using internet data of 7GB or for making calls to UK mobile numbers?

MI5 · ‎01-04-2022

@Andrei_S

You can change your bundle in your MyO2 and you keep the same sim https://mymobile.o2.co.uk/

You can use your data in the UK or EU and calls to UK numbers are included Guide: Your Allowances - what is and isn't included

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-04-2022

@Andrei_S

You can change your bundle in your MyO2 and you keep the same sim https://mymobile.o2.co.uk/

You can use your data in the UK or EU and calls to UK numbers are included Guide: Your Allowances - what is and isn't included

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Andrei_S · ‎02-04-2022

Great stuff, thank you so much!

MI5 · ‎02-04-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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