@Chris241
Tariffs can be changed in your MyO2 http://www.o2.co.uk/myo2
If you wish to cancel and move networks, just get your PAC and move Guide: How to get your PAC [June 2021 Update]
If you just don't want a phone anymore, stop using it and it will be disconnected after 6 months.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
