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Big Bundle

Anonymous
Not applicable
Is there any way to stop the bundle call remark being said before a call is made?
Message 1 of 13
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12 REPLIES 12

jonsie
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I thought that would be the case. Its not the same as turning off balance notifications. 

Message 11 of 13
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MI5
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Hence my original doubt....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 13
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Marjo
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Hey @Anonymous thanks for coming back to update on that, sorry to hear it was not possible after all 😞 did they give you a reason why?

 

Edit: after some investigating it seems that the option shows in the system, hence our confusion, it cannot be actioned on the account unfortunately 😞 which was correctly advised by customer service. 

Message 13 of 13
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