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Balance

Jakub11
Level 1: Joiner
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Good afternoon,

Yesterday I bought 10£ pay as you go card. I can make calls and send texts messages but after every call/text the information pops up “your balance is 0£”. Please how can I fix it

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MI5
Level 94: Supreme
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@Jakub11 

You need to call 4445 and ask them to turn off blance alerts.

PAYG help here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Jakub11 

You need to call 4445 and ask them to turn off blance alerts.

PAYG help here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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