cancel
Showing results for 
Search instead for 
Did you mean: 

Balance

Bwr1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I topped up £20 on September 22nd yet my balance is now 0. Why is that?

Message 1 of 2
674 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151916 Posts
  • 650 Topics
  • 28855 Solutions
Registered:

@Bwr1 

Credit is exchanged for allowances https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
670 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151916 Posts
  • 650 Topics
  • 28855 Solutions
Registered:

@Bwr1 

Credit is exchanged for allowances https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
671 Views