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Balance

Bwr1
Level 1: Joiner
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I topped up £20 on September 22nd yet my balance is now 0. Why is that?

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MI5
Level 94: Supreme
  • 144086 Posts
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@Bwr1 

Credit is exchanged for allowances https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144086 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

@Bwr1 

Credit is exchanged for allowances https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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