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Julianne
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
How could my balance have been used for a call UK based. I want my money. £15 and I want it back.
Message 1 of 5
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4 REPLIES 4

Julianne
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I want my money.
Message 2 of 5
629 Views

Cleoriff
Level 94: Supreme
  • 128134 Posts
  • 835 Topics
  • 7586 Solutions
Registered:

@Julianne 

We have no access to any account here. You have to call O2 Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
625 Views

MI5
Level 94: Supreme
  • 151968 Posts
  • 651 Topics
  • 28885 Solutions
Registered:

@Julianne 

You need to call customer service Guide: Coronavirus Community Help and Support 

No one here will give you any money wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
625 Views

Anonymous
Not applicable
Hi,Julianne,
Give o2 pay & go customer services a call on 4445 from your mobile and they will be able to help you. Hope this sorts it out for you.
Message 5 of 5
623 Views