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Auto Top up at £5 - How?

PT1
Level 1: Joiner
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on ‎25-03-2020 13:57

on ‎25-03-2020 13:57

I've bought a PAYG phone for emergencies.

 

According to the O2 website, i can have unlimited minutes and unlimited texts (and no data - which is not necessary for me) for £5 per month.  This is exactly why I bought a service from O2

 

How do I set up auto top up so that every month I get charged just £5 ?

 

Everything I see on MyO2 shows a minimum of £10 which is NOT what I want.

 

Also can I set up auto top up as a direct debit or standing order from my bank account rather than from paying on a card payment?  If so, how?

 

Thanks

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MI5
Level 94: Supreme
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on ‎25-03-2020 14:52

on ‎25-03-2020 14:52

@PT1 

Follow the help here https://www.o2.co.uk/topup

£10 is the minimum top up but only £5 will be taken from the top up for your tariff.

The remauning £5 will stay as credit and if not used will be used for next months tariff payment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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