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wifi calling not working saying contact 02

jake
Level 1: Joiner
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hi my wifi calling has been fine for 6 months of using it it decided to turn itself off and when i go to turn it on it says contact o2 iv contacted them and everything is activated still iv done the latest apple update on my phone and still nothing .... has this happend to anyone else and anyone have any solutions 

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MI5
Level 94: Supreme
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@jake Ask customer service to check your data bolt on is correct. 

You need idata. For iPhone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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liggerz87
Level 20: Radiant
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Also ask to take it off and to then reactivate it should be ok then
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EmilieT
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Hi @jake, did you get a chance to try either of the suggestions above yet? If so please let us know if either helped, or if you still need help with this slight_smile

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