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Level 1: Joiner
Posts: 1
Registered: ‎18-08-2017

wifi calling not working saying contact 02

hi my wifi calling has been fine for 6 months of using it it decided to turn itself off and when i go to turn it on it says contact o2 iv contacted them and everything is activated still iv done the latest apple update on my phone and still nothing .... has this happend to anyone else and anyone have any solutions 

Posts: 86,998
Topics: 529
Solutions: 10,967
Registered: ‎04-04-2012

Re: wifi calling not working saying contact 02

@jake Ask customer service to check your data bolt on is correct. 

You need idata. For iPhone. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 14: Rising star 
Posts: 692
Registered: ‎22-04-2017

Re: wifi calling not working saying contact 02

Also ask to take it off and to then reactivate it should be ok then
Community Manager
Posts: 4,785
Registered: ‎18-04-2018

Re: wifi calling not working saying contact 02

Hi @jake, did you get a chance to try either of the suggestions above yet? If so please let us know if either helped, or if you still need help with this slight smile

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