Solved: why do I get text messages from 02 for a different...

polar9pure9 · ‎11-01-2022

I get messages stating that. you had a spending cap on your last billing cycle. and the same will apply for your next one for ----------------. ( this is a number unknown to me ).

so any outof bundle usage will not be possible.

I have no idea what this means .

MI5 · ‎11-01-2022

@polar9pure9

Sounds like a system error.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎11-01-2022

@polar9pure9

Sounds like a system error.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎11-01-2022

@polar9pure9

Some will have entered a wrong number into myo2, as I have my number entered for my other halfs phone as I pay the bill for her.

If you speak to o2 they can find out where and remove it

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

polar9pure9 · ‎11-01-2022

I tried talking to 02. automated line. said call later as busy. rang again bad line rang off.

on the chat. it just comes up with rephrasing the question. got totally fed up with that.

polar9pure9 · ‎11-01-2022

thank you for all your replies. I will try the links m15. 😀

MI5 · ‎11-01-2022

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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