why do I get text messages from 02 for a different number to my own ?

[polar9pure9]

I get messages stating that. you had a spending cap on your last billing cycle. and the same will apply for your next one for ----------------. ( this is a number unknown to me ). 

so any outof bundle usage will not be possible. 

I have no idea what this means .

[MI5 · Accepted solution]

@polar9pure9 

Sounds like a system error.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

Guide: Spend caps on O2 

[madasaf1sh]

@polar9pure9 

Some will have entered a wrong number into myo2, as I have my number entered for my other halfs phone as I pay the bill for her.

If you speak to o2 they can find out where and remove it

[polar9pure9]

I tried talking to 02. automated line. said call later as busy. rang again bad line rang off. 

on the chat. it just comes up with rephrasing the question. got totally fed up with that. 

[polar9pure9]

thank you for all your replies. I will try the links m15. 😀

[MI5]

Good luck