transfering number

[Anonymous]

bought 02 phone yesterday waiting for my old number from previous supplier to be transfered onto it. was told it would be done within 24 hrs. still not happened yet any ideas

[MI5 · Accepted solution]

Number ports do not happen at weekends so whilst the request may have gone in yesterday it won't be actioned until Monday.
I would expect it to happen Tuesday at the earliest, but you should receive a text to confirm when it's processed.

[jonsie]

As said you should get a text both from O2 and your previous provider so expect it to be Monday or Tuesday. Once your old number is disconnected reboot the phone at regular intervals.

[Anonymous]

The first port of call if this does not happen is to speak to your original network and then O2.

Help link http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

[Anonymous]

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@Anonymous wrote:

bought 02 phone yesterday waiting for my old number from previous supplier to be transfered onto it. was told it would be done within 24 hrs. still not happened yet any ideas

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Same is happening to me, not been done and o2 are currently experiencing technical difficulties so give it till tomorrow, I am also over 24 hrs now....

[MI5]

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@Anonymous wrote:

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@Anonymous wrote:

bought 02 phone yesterday waiting for my old number from previous supplier to be transfered onto it. was told it would be done within 24 hrs. still not happened yet any ideas

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Same is happening to me, not been done and o2 are currently experiencing technical difficulties so give it till tomorrow, I am also over 24 hrs now....

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Slightly different as this is an external port which will not be actioned over a weekend, so it's a different scenario to yours.

[Anonymous]

It's Good to be sympathetic tho Cutiekitty992

😉

[jonsie]

In really surprised that they disconnected the soon without completing the migration but porting is completely different.

[BrendonM]

Hey guys,

I've removed a few posts as the posts were not related to the issue the OP is discussing. Let's try and keep the thread around their issue.

Cheers!