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the O2 coverage !!

Anonymous
Not applicable

I don't know why but its hapenning again...

My neighbours have the same problem.

We leave in Smallfield in Surrey (very close to Gatwick airport) and we keep loosing the signal.

Sometimes we get 1 bar other times its nothing at all.

And this has happend twice in the same month. Last time it lasted more than a week.

Its very annoying and no warning at all.


In all this has happend 3 time now...

 

the french one

 

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jonsie
Level 94: Supreme
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Registered:

O2 are aware of the problem

 

Live results for Smallfield, Surrey

Sorry we're currently investigating reports that a phone mast in this area isn't working.
This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.

Updated 09:01 (refreshed hourly). Recent faults might not show

View solution in original post

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jonsie
Level 94: Supreme
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Registered:

O2 are aware of the problem

 

Live results for Smallfield, Surrey

Sorry we're currently investigating reports that a phone mast in this area isn't working.
This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.

Updated 09:01 (refreshed hourly). Recent faults might not show

Message 2 of 13
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perksie
Level 69: Guiding Light
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Registered:

@Anonymous wrote:

And this has happend twice in the same month. Last time it lasted more than a week.

Its very annoying and no warning at all.



At least you now know they're working on it.

 

I'm not sure how they could tell you in advance that a fault was about to occur though?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 13
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Anonymous
Not applicable

Good Afternoon, 

 

I am new to the O2 Community and have just read the recent post regarding O2 coverage.  I also live in Smallfield and have experienced the same coverage problems as other people.  Infact have just tried to make a call on my phone and it is down again!  I live and work in the area, I am on the road daily and rely on my phone, this is now becoming a real problem.  Is there any news as to what is happening?

 

I am also currently experiencing problems with my phone in the car...... I drive a Toyota with their own Touch and Go satnav and hands free telephone system.  I keep losing my connection in the car and when I am connected to a call there is a very bad echo resulting in losing the call all together.  Toyota have check the system and have said it is fine.  Has anyone else experienced this problem.  (Galaxy S 111)

 

Any help would be greatly appreciated.

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perksie
Level 69: Guiding Light
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Registered:

There is nothing that we can find out, it will be fixed as soon as possible, O2 don't want masts not working either I would imagine.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 5 of 13
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Anonymous
Not applicable

Hi,

 

 

Have you thought about using an alternative avenue such as ;

 

TuGo from o2.

WhatsApp or Viber.

 

These run off home wifi.

 

Alternatively do any other networks offer a stable service where you live, commute and work. If your not in a contract then you could port over to them and retain your number by asking for a PAC Code.

 

If you have thought about using these then my apologies.

Message 6 of 13
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Anonymous
Not applicable
IS O2 DOWN IN MY AREA ? I LIVE IN NORTHOLT EALING MIDDX. FOR LAST THREE DAYS NO COVERAGE AT ALL
Message 7 of 13
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Anonymous
Not applicable
Check the service status online or via your phone if you have internet on it


http://status.o2.co.uk

It does say.


Live results for Northolt, Middlesex

Sorry a phone mast close to you isn't working
This means you might experience problems making calls, using the internet, or sending/receiving emails in this area.
Updated 10:00 (refreshed hourly). Recent faults might not show yet.


You could try switching to 2g to see if that helps.
Ie turn off 3G in your phones settings.
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
IS O2 DOWN IN MY AREA ? I LIVE IN NORTHOLT EALING MIDDX. FOR LAST THREE DAYS NO COVERAGE AT ALL

Live results for Northolt, Middlesex

 
  • Sorry a phone mast close to you isn't working
    This means you might experience problems making calls, using the internet, or sending/receiving emails in this area.
    Updated 10:00 (refreshed hourly). Recent faults might not show yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
Former Staff
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Registered:
Thanks for linking MI5,

I'll see if I can get some info on this mast guys.
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