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stolen phone

AliR
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I had  my phone stolen last night - so I have NO phone - cannot find the webchat link and when I did - the chat bot did not understand my question!!!  The only info I can find is a phone number!!!! And it says it needs to be reported within 24 hours.  Am not close to someone who could lend me a device nor  a landline and cannot get to an O2 shop as the nearest one is miles away and I work all day

 

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MI5
Level 94: Supreme
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@AliR 

Use SKype to call.

Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151678 Posts
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Registered:

@AliR 

Use SKype to call.

Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
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https://www.digitaltrends.com/computing/how-to-use-skype/ 

This was put up here at one time "how to use skype" 

This may help too?

@AliR 

Welcome to the o2 Community Forum ~ hope all gets sorted for you soon.



HAPPINESS IS BEE SHAPED

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AliR
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thanks - havnt used Skype for years but will give it  go.

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AliR
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I am not giving my crdit card to make 2 calls and United Kingdom I was unable to find on the list slight_smile

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MI5
Level 94: Supreme
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Registered:

@AliR 

Free numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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