cancel
Showing results for 
Search instead for 
Did you mean: 

stolen phone

AliR
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I had  my phone stolen last night - so I have NO phone - cannot find the webchat link and when I did - the chat bot did not understand my question!!!  The only info I can find is a phone number!!!! And it says it needs to be reported within 24 hours.  Am not close to someone who could lend me a device nor  a landline and cannot get to an O2 shop as the nearest one is miles away and I work all day

 

Message 1 of 6
127 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@AliR 

Use SKype to call.

Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 6
124 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@AliR 

Use SKype to call.

Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 6
125 Views

TallTrees
Level 41: Prodigal
  • 7889 Posts
  • 70 Topics
  • 139 Solutions
Registered:

https://www.digitaltrends.com/computing/how-to-use-skype/ 

This was put up here at one time "how to use skype" 

This may help too?

@AliR 

Welcome to the o2 Community Forum ~ hope all gets sorted for you soon.



HAPPINESS IS BEE SHAPED

Message 3 of 6
120 Views

AliR
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

thanks - havnt used Skype for years but will give it  go.

Message 4 of 6
120 Views

AliR
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am not giving my crdit card to make 2 calls and United Kingdom I was unable to find on the list slight_smile

Message 5 of 6
115 Views

MI5
Level 94: Supreme
  • 122256 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@AliR 

Free numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
107 Views