This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

o2 give me my money back what they own me

Go to solution
Anonymous
Not applicable

on ‎28-09-2017 02:28

on ‎28-09-2017 02:28

hi i am just wondering why o2 owns me bk the £439
Message 1 of 6
1,704 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

‎28-09-2017 03:18 - edited ‎28-09-2017 03:20

‎28-09-2017 03:18 - edited ‎28-09-2017 03:20

Good morning @Anonymous.

You are not speaking to O2. This is a customer to customer forum providing help to customers like ourselves on anything phone related.

If I understand your post correctly you are asking why O2 has not refunded you a sum of £439. As this is an account-related query we cannot help you. You need to contact customer services direct - https://www.o2.co.uk/contactus.

Hope you get your problem sorted and welcome to the forum.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


View solution in original post

Message 2 of 6
1,692 Views
5 REPLIES 5

Go to solution
Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

‎28-09-2017 03:18 - edited ‎28-09-2017 03:20

‎28-09-2017 03:18 - edited ‎28-09-2017 03:20

Good morning @Anonymous.

You are not speaking to O2. This is a customer to customer forum providing help to customers like ourselves on anything phone related.

If I understand your post correctly you are asking why O2 has not refunded you a sum of £439. As this is an account-related query we cannot help you. You need to contact customer services direct - https://www.o2.co.uk/contactus.

Hope you get your problem sorted and welcome to the forum.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 2 of 6
1,693 Views

Go to solution
MI5
Level 94: Supreme
In response to Glory1
  • 151775 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎28-09-2017 06:25

on ‎28-09-2017 06:25

What is showing in your MyO2 http://www.o2.co.uk/myo2 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
1,669 Views

Go to solution
Anonymous
Not applicable

on ‎28-09-2017 07:41

on ‎28-09-2017 07:41

Maybe you traded in your phone & it’s credit
Message 4 of 6
1,657 Views

Go to solution
PhoneChanger
Level 30: Meditator
  • 1344 Posts
  • 66 Topics
  • 101 Solutions
Registered:

on ‎28-09-2017 10:23

on ‎28-09-2017 10:23

@Anonymous it would be helpful to understand why you think O2 owes you this money?
Message 5 of 6
1,610 Views

Go to solution
MercedesS
Former Staff
  • 1192 Posts
  • 17 Topics
  • 18 Solutions
Registered:

on ‎05-10-2017 16:49

on ‎05-10-2017 16:49

Hello @Anonymous, welcome to the O2 community! 

The O2 community is a group of customers like you.

So let us know how we can help you Don't know

 

Thanks so much @PhoneChanger, @Anonymous, @MI5 and @Glory1 for the help heartHero

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Message 6 of 6
1,561 Views
0 Kudos
Top Kudoed Authors
View All
Top