Showing results for 
Search instead for 
Did you mean: 

o2 Recycle

Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions

Any ideas on how I can resolve the following please, I've just copied the review I've left on TrustPilot.... Cheers.


So, they received my iPhone 11 Pro Max a week on Monday ago, they emailed to say payment will be made that day (Monday 7 Dec 2020), fast forward to Wednesday 16 Dec 2020, still no payment. No replies to emails and they don't answer the phone! I want my £578 please ! I have all the evidence, I would rather not have to waste my time going to trading standards however, I feel that I have no choice. I am currently on hold to yourselves and wondering if you will ever answer and is there any need to play the same on hold song over and over again.

Message 1 of 2

Level 94: Supreme
  • 122096 Posts
  • 609 Topics
  • 18911 Solutions


Keep trying!


Need to contact us?

Feel free to contact us by email or telephone using the below details.


Opening times: Mon - Fri 9.00 - 5.00

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2