no coverage for calls in Bicester

[Network1]

There is no network coverage in Bicester for calls. I've tried turning off and on again bit still no way to make a call. I'm paying for a service I can't use. I want compensation from O2. Any idea how I can contact them to do that?

[perksie]

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@Network1 wrote:
I realise I signed an agreement. However I believe there is protection for retail customers that overrides contractual terms to ensure inalienable rights aren't accidentally signed away.

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A network breakdown is nothing to do with any rights you may have and is unforeseeable.

[jonsie]

If you are without coverage for an unreasonable amount of time then you might want to go down the complaint  route The best you can expect is a small credit reflected in the number of days without service.