on 16-05-2018 12:56
I cant download the microsoft authentication app on my Samsung Galaxy Note II, is says its incompatable
I need this to access work emails outside the office.
Any advice please
on 16-05-2018 13:12
Your 2 options are get a new phone or try to find the app on Google and sideload it.
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
nil desperandum. When you take things for granted, the things you are granted, are taken away.
on 16-05-2018 13:34
I think KK 4.2 was the last os update on the Note 2 from memory of owning one so yes no easy answer I'm afraid. I think maybe if you need to access work emails your only option would be to treat yourself to an upgrade. Shame really because the Note 2 is a damn good phone.
on 16-05-2018 17:24
There is always the old Microsoft Account App, which Authenticatior replaced.
That should work but you probably have to install it from a laptop and uncheck the unknown sources button, with the usual caveats about doing so at your own risk.
on 17-05-2018 09:28
Hi @Richard8, did the advice above help you sort this out and access your work email in the end? Let us know how you're getting on with this, and welcome to the forum