iPhone repair

[Hayley89]

So I posted my phone on Friday for A repair that is needed. However, I’ve not had any email confirmation or text to say they have received my phone. The repair tracker page is useless too as it can’t find my reference number

[Cleoriff · Accepted solution]

Hi @Hayley89 

You need to contact O2. All numbers are in this guide Guide: Coronavirus Community Help and Support 

The best number to call currently is 0800 587 4005

[Hayley89]

Fab thank you so much! I’ve just managed to speak to someone who’s reassured me. So thanks! X

[Cleoriff]

Good news @Hayley89