Solved: Re: hotspot / Personal Tethering

Anonymous · ‎12-10-2016

Hi,

Was trying to setup a hotspot using my Iphone 7, but there wasn't an option under the settings. I've read other threads to suggest your not able to do it with a pay and go sim but these were a few years ago, and the fact is that I was able to do it with a HTC Windows 8X phone no problems on pay and go quite happily for the last 2 years. Is it just on Iphones?

I find it odd that there is no were I can find that talks about personal tethering or Hotspots when looking at contract and pay & go sims, or anywhere else on O2 website.

adamtemp64 · ‎12-10-2016

As far as I know tethering is still only for Pay monthly and not payg

Confirmed on another website http://kenstechtips.com/index.php/tethering-on-uk-networks#O2

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎12-10-2016

As far as I know tethering is still only for Pay monthly and not payg

Confirmed on another website http://kenstechtips.com/index.php/tethering-on-uk-networks#O2

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎12-10-2016

It's not possible with o2 payg sim cards as you need the iData bolt on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-10-2016

my old tariff/sim was text and web with no bolt ons, and using my phone as a hotspot worked fine

there is nothing in the t&c's of Pay&Go to state that this would not be available unless you have a specific bolt on, infact as far as I could find there is nothing in the t&c's regarding hotspots or personal tethering at all.

MI5 · ‎12-10-2016

The old tariffs were different.
iData is the standard data bolt on for contract iPhones and not available to payg customers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-10-2016

http://www.o2.co.uk/help/digital-services/personal-hotspot

there is nothing to say that the service is only available to Contract!

MI5 · ‎12-10-2016

Dunno - I don't write the T&C's but it's common knowledge on here.
Found this useful info on Google though http://kenstechtips.com/index.php/tethering-on-uk-networks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-10-2016

thanks, I've sent a complaint to o2 in regards to the wording on the website, but it looks like I would be looking else where next month for a better deal. Will keep the link for then.

MI5 · ‎12-10-2016

That's the beauty of payg, although if you got your phone from o2 you'll have to unlock it first.
Shouldn't be a problem as I assume you paid for it outright?
http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-10-2016

Haha, yeah got it straight from Apple as it worked out cheaper and apparently quicker :P, and that I also hate being locked into a contract.

O2

hotspot / Personal Tethering

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