Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
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Resolved! Tracking My Order

So I ordered a pay monthly phone on Saturday to be delivered yesterday but it wasn't though I also didn't receive an email saying it had been dispatched. I can't find the tracking page on My O2 page so would it be easier to pop into one of their shop...

Anonymous by Not applicable
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Resolved! 4g calling and wifi calling Samsung s8

Can anyone confirm if 4g calling or wifi calling is available on the Samsung s8? Considering buying one but looking on o2 website it seems it's not compatible, just find it odd that's it's not as it's such a big flagship phone and the s7 is compatibl...

Anonymous by Not applicable
  • 3485 Views
  • 17 replies
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Resolved! Closing out a formal complaint against O2?

In the latter-half of July, many on the O2 Community forum were asking why they were unable to access their current and previous PDF bills via www.o2.co.uk. I made a complaint to O2 with Resolver.co.uk in August about this, and subsequently received ...

pgn by Level 74: Whizz kid
  • 877 Views
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Huawei Dongle

Hi, I have just brought a new Huawei dongle and trying to set it up on my laptop. It keeps saying whenever I insert it "insert a SIM card and restart your device". But I know for SURE that I have inserted my sim, and inserted it correctly. Can someon...

Anonymous by Not applicable
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  • 2 replies
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BoltOns - Different versions of the truth between MyO2 app and MyO2 web interface?

Not an easy one to place, this, but here goes: My account shows 3 bolt-ons active when I am logged on to the website (screenshot 1 below), yet my MyO2 app on my phone shows I have 4 bolt-ons active (second screenshot below)... now which is correct? (...

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pgn by Level 74: Whizz kid
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Resolved! Northern Cyprus

Does anyone know what happens to O2 customers in Northern (Turkish) Cyprus? It does not seem to be part of the Europe Zone- is it considered to be part of Turkey? What are the charges for calls/texts/data?(Hard to believe that, as the EU considers th...

Anonymous by Not applicable
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Resolved! Age restrictions

If I walk into an o2 high street store can I have the age restriction lifted without a credit card ? I'm 19 nearly 20 and the age restriction is just stupid I've recently just got a pay monthly sim and I have to be 18 or older to receive it etc and y...

Anonymous by Not applicable
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  • 12 replies
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[updated] Priority Moments

Hi, I'm just starting a new limited company, Star Collectables UK Ltd. We specialise in film, TV and comic memorabilia.How do I get one of my product offers on Priority Moments exclusive to O2 customers? Regards [UPDATE from O2] Unfortunately back in...

Anonymous by Not applicable
  • 4525 Views
  • 9 replies
  • 0 kudos