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e-sim?

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mix83
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on ‎16-02-2020 20:07

on ‎16-02-2020 20:07

I have Samsung Galaxy Watch LTE (not bluetooth) and I want to use it in O2 I could calling or receiving masseges even if i left my phone at home when I was in EE is it possible the same in O2 with my old watch?

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MI5
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on ‎16-02-2020 20:25

on ‎16-02-2020 20:25

It's different technology that O2 can't support currently.

They say they will expand their device compatibility, but don't say to what or when.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎16-02-2020 20:13

on ‎16-02-2020 20:13

@mix83 

Currently no, that's not possible with O2, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mix83
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‎16-02-2020 20:17 - edited ‎16-02-2020 20:24

‎16-02-2020 20:17 - edited ‎16-02-2020 20:24

but O2 have got esim for apple watch so why its not working with samsung device?

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MI5
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on ‎16-02-2020 20:25

on ‎16-02-2020 20:25

It's different technology that O2 can't support currently.

They say they will expand their device compatibility, but don't say to what or when.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎16-02-2020 20:38

on ‎16-02-2020 20:38

Hopefully it's sometime soon.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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mix83
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on ‎16-02-2020 20:44

on ‎16-02-2020 20:44

EE have got it so why not O2? Do you know other operators with esim for samsung?

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MI5
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on ‎16-02-2020 20:45

on ‎16-02-2020 20:45

Only EE as far as I know.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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