Solved: deliveries.taking and receiving??

keekee · ‎15-10-2019

i have smashed screen on my phone as im disabled hands are weak so it slipped out?? anyway,im getting a delivery of new phone and damaged phone taken awzy..im confused as i chose sat for delivery yet,dpd dont seem to do saturday?? please gelp thNks

MI5 · ‎15-10-2019

@keekee

Yes they do work weekends.

The driver will have packaging for your phone and will take photos and details before taking it from you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-10-2019

@keekee

Yes they do work weekends.

The driver will have packaging for your phone and will take photos and details before taking it from you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎16-10-2019

Hi @keekee, and sorry to hear about your phone! I hope the information above reassured you, and if you need any further help do let us know

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

keekee · ‎23-10-2019

thank you very much.

O2

deliveries.taking and receiving??

amazon account still controlled by o2

Huawei

4g to 5g sim

Amazon Prime Extra

lost sim