Solved: Re: deliveries.taking and receiving??

keekee · ‎15-10-2019

i have smashed screen on my phone as im disabled hands are weak so it slipped out?? anyway,im getting a delivery of new phone and damaged phone taken awzy..im confused as i chose sat for delivery yet,dpd dont seem to do saturday?? please gelp thNks

MI5 · ‎15-10-2019

@keekee

Yes they do work weekends.

The driver will have packaging for your phone and will take photos and details before taking it from you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-10-2019

@keekee

Yes they do work weekends.

The driver will have packaging for your phone and will take photos and details before taking it from you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎16-10-2019

Hi @keekee, and sorry to hear about your phone! I hope the information above reassured you, and if you need any further help do let us know

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keekee · ‎23-10-2019

thank you very much.

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