contact no.

[Mickeyfinn]

why am I finding it so difficult to get a contact no. for customer services to ugrade as I dont speak to virtual bots.

Any help appreciated

[pgn]

Have you looked at the blue section near the end of each and every web page here on the community forum, @Mickeyfinn?

Here is where the link goes, numbers galore: https://www.o2.co.uk/contactus

Also this may help you: Guide: Upgrading Your O2 Phone 

Good luck!