Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

How to find mast problem status, please?

Echoing the feelings in another thread, but... How do I go about finding out how soon the duff mast in my areas is likely to be out of service, please? The status page tells me that a mast near me is currently not working. OK, I accept that, but it's...

No Signl All Day

I live in the Chester area and I've had no signal all day I have checked the o2 website and they have not reported any problems In the CH1 area and I've reset my phone turned it off took the battery out and turned it back on I've turned flight mode o...

Resolved! 3G coverage in Northamptonshire

Hi there, since thursday night cannot get 3G in Brackey, Northamptonshire. The same for my hubby. Call centre said something wrong with the network but couldn't tell me when it's gonna be fixed. Help please.

Resolved! G3 coverage

Hi Can anyone explain why I have suddenly lost G3 coverage in my area? No internet access since Tuesday and the interactive coverage map on this site is reporting 'no coverage' for my postcode despite having used it for the past year? I'm in Huntingd...

Resolved! "Your plan includes unlimited Wi-fi through BT wi-fi" - how does that work then?

Hi guysI have just received my welcome to O2 letter in the post, and on my tariff details, among the usual allowances, it says "Your plan includes unlimited Wi-fi through BT wi-fi" I didn't know about this, can anyone explain what it's all about and ...

Resolved! Unable to access webmail account

Have changed password, used different browsers, differe pc's, get the message, "sorry we cant find the page you are after" when clicking link on o2 web page when logged in. My account.Plesse help, waiting for important email.

O2 Priority??? Really???

Hello guys, I have been trying to connect to O2 Priority Tickets since this morning at 9 am, as the presale for the Depeche Mode tickets at the O2 Arena was starting at 9.30am. The website was down until 10 pm or so. When I was finally able to browse...

Resolved! Mast problem

Our mast has been down since Wednesday morning. Was assured on Thursday it would be fixed in 24 hrs, but still isn't working. There are no other masts in the area, so no service since Wednesday early. We need it fixed please!!

O2 Priority no Longer with Ticketmaster?

For those of you who have used the o2 Priorty for getting concert tickets before, do you know if they no londer use ticketmaster? I only ask because the Depeche mode tickets which are due to go on sale tomorrow says there is a priority presale at 9:3...

Resolved! Replacement Handset From Insurance Claim

So I made a claim yesterday for my HTC Sensation that was lost over the weekend, it arrived today so very swift, no complaints there. I had to pay an excess of £25 which isn't too bad seen as it was probably my fault for losing the thing. When the ha...

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