Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Samsung Galaxy S2

My husband bought me a Samsung Galaxy S2 as a birthday present. Have had nothing but problems with it. It randomly switches itself off. There is no pattern to it. Then it takes ages to switch back on again, you have to press the on switch up to 20 ti...

Resolved! Webmail not working

I need to access my o2 webmail and have got a 404 error every time for a week. Signing into myo2 works, so my details are correct. I can't seem to find any way to webchat within the support section because I am not an o2 phone customer. Any help appr...

Resolved! NZ phone working on the O2 network a

I am hoping someone help me I am currently traveling around New Zealand and am considering purchasing a smart phone which is on Vodaphone NZ. Please can someone tell me if it will work on O2 when I return to the uk in March. Thanks, Chris

Resolved! O2 webmail.

Hi douse any one know why i cant cant find the o2 webmail on the o2 mobile site? I did find but it put on to the o2 main webmail site. But i dont find that one easy. The one i found easy was the mobile site webmail but i cant find it any more. So dou...

E173 Dongle Windows 8 Connection Issues

E 173 Dongle worked perfectly well on computers and laptops running XP, Win 7, standard and ultimate editions; would show all wifi networks in area or connect to 3G. Have updated computer to Win 8 [-64 bit] OS; now having connection problems. Can onl...

Resolved! Help with International messages ...

Hey guys... what do I have to do with my phone to send messages to China ??? Pleas ...

Resolved! Is this a scam?

I have just received this email purporting to come from O2. Is this genuine? Dear Customer,You have a pending security update on your account. Visit [link removed for safety] to avoid any future network disruption. Regards The O2 Team

Resolved! how do i claim on imsurance

hi, One of my family didn't realise I had left my phone on the lawn whilst I went inside today. He began mowing the lawn having moved the chair I was sitting on. By the time I got back outside my phone is no more. I assume this will be accidental dam...

Resolved! Glitches in credit card payment page

I use a Broadband dongle with pay and go. The web page where I pay by credit card has been redesigned and there are 2 problems with it. Firstly, it asks for the post code so that it can look up my address, but it has an out of date post code list. Wh...

Resolved! TOP UP REfUND

recent i do online top up i put ten pound top up for my phone from my bank card but i press worng number but i got transaction id any ideas for refund top up

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