Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

02 dongle number

can anyone tell me if i havent used my o2 dongle in a couple of months the sim card stops working as i havent used it and will i need to get a new sim card thanks

VoIP (SIP) calls over 3G in O2

Hi,I would like to know what is official O2 position in regards VoIP calls over 3G connection in O2 network. It was working for me till Aprill when suddenly stopped. Internet (websites, Skype etc.) work fine, while my 3G conection is disrupted when I...

Resolved! Using my phone in the US

Hi I am going to the US in October and have a contract Iphone. I know to turn off data and data roaming, and i dont plan on phoning the uk. Will it cost anything just to switch my phone on in the us and do I have to do anything or will it automatical...

Resolved! SIM swap number migration problem.

I wonder if someone can give me some advice- I phoned O2 on 9/6/13 to ask request changing from a simplicity contract to payg and asked to keep my existing phone number. I was told that this would be no problem, and that they would send me a payg whi...

Resolved! 02 Email address to ask a question

Can any one give me an 02 email address where I can email some one regarding my 02 sim only account as I cant seem to find one. Thanks in advance

Resolved! Buying o2 Priority Moments gig tickets for other people

My sister wants me to buy her a ticket for Queens of the Stone Age as i'm on o2 and she isn't. If I bought a ticket would she have problems using the ticket if she didn't have my o2 phone with her at the venue?So what i'm basically asking is can you ...

Resolved! Upgrade help please

I'm due an upgrade on 2nd July - how do I go about actually getting an upgrade as my sister had to fight to get a decent one. Her upgrade was paying the same per month and paying loads for a new phone Not much of an upgrade. Surely customers who've b...

Resolved! Data allowances on "Myo2 account" page gives me an error

Hi, i was hoping someone could help me. I have been unable to view my data allowance i have left because i have had an error for the past week. Live chat "advisors" don't have a clue what they are talking about so i thought i'd ask some people who pe...

Resolved! up grade

Hi I have recieved my new phone today but my new sim card is not working can i activate this on line? I have gone from a basic phone with a normal sim card to a Windows phonw where i have now got a smaller sim card. Im no good with tech Thanks

Redeemed Priority not yet redeemed

Hi all, anyone else had an issue with 02 priority moments where by you've hit redeemed once on a product and got the code but later unable to retieve the code again? I've had this with Halfords free bike service. The terms and conditions said to pres...

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