Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! How to find out how much data is left this month?

Hi everyone, I have looked around on the site but can't seem to find the page where I can view my contract terms and limits. I have been on the 'myo2' on the 'view / pay mobile bill' and ' view your pay and go balance' but none of them are useful or ...

galaxy s3 call barring problem

Hello, i have a little problem. Few days ago i got a new phone (samsung galaxy s3) on o2 pay monthly contract. So i can call, texting etc. to everybody in UK but problem starts when i trying to call to Latvia it show "You cannot make outgoing calls w...

USA Trip

I am planning a trip to the USA where I will have access to a US mobile. Can I get 'International Favourites' bolt on for one month and forward all my calls to the US number? Will the call forwarding be part of the 3000 minutes that are included in t...

Resolved! Australia visit for one month whats best to do on Samsung Galaxy III Pay Monthly unlimited ?

Hi, I am in Oz for one month. I have turned off my data roaming. But how do I get the best out of using my phone for calls whilst here as in calling oz numbers and calling home to the UK. Any suggestions greatly appreciated.Also for when I get back w...

Resolved! priority moments amazon offer expired?? but in T&C its still valid!!

Hi I am a 02 priority moments member and I have the app installed on my Android phone. I been with 02 for years and through priority moments I received an alert to say as I have been with 02 for a long time they are offering me a free £5 gift certifi...

Resolved! O2 Priority Account Suspended.

I have been having trouble signing in to my O2 priority account online. I still get O2 More and priority offers sent to my phone but I can't sign in online to view them and get more details. I have been using the right password but it says my acocunt...

Resolved! NO SIGNAL YET AGAIN!!!!!!!!

I live in LL55 and i havent had signal AGAIN for the last two days... what the hell is going on???????

Free Game

Hi, i recently ordered a new pay monthly phone which it was said comes with a free game. My question is, who do i tell which console i want the game for and when will i receive it? Thanks

Resolved! lack of customer service

I have been a 02 customer for quite a few years and never had any problems but feel they have gone downhill recently due to a couple of experiences. firstly had issues with network sevice in july like many people also had for a day or 2, contacted 02...

Resolved! O2 mobile broadband payment problems

I use O2 mobile broadband pay as you go when I'm out of my office but recently as I try and pay for data I'm unable to complete the transaction.I get as far as putting in my card details and it says processing payment then I get a Windows Explorer In...

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