Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! High Bill

Hey folks, I've just signed up for a new contract with a monthly charge of £36 a month. The tariff provides me with unlimited minutes, texts and 1GB of data.Now, my bill summary shows that there are no additional charges except seveal pence for MSS, ...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

007 legends free game.

Hi all, I was just wondering who also applied for the free 007 game when they got a sony experia and how long it took to come? Ive applied for mine but still waiting just wondering how long it took to come for other people?

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

How to I make a proper complaint?

Hello, I've recently had a really bad experience with customer services. I came back to O2 because they had previously had an excellent service. More specifically, the text chat operator didn't seem to understand English well enough to go "off script...

Anonymous by Not applicable
  • 18 replies
  • 1 kudos

Resolved! Email to Text Service

Hi there, First post on the community. I have had the email to text service since I had my Samsung M8800 and the service was very handy, however when I got my first proper Smartphone (iPhone4) the service was redundant and to a point a pain in the bu...

Anonymous by Not applicable
  • 8 replies
  • 0 kudos

Resolved! O2 Recycle

Am I able to go into an o2 store and get cash for my old phone, or do i need to do it all online? I have bought a new phone online, but to save any delay (as the money for my old phone will subsidise this new phone setup costs) I want to do the sale ...

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! Opening times

Hello people, I was just wondering if anyone knows if the o2 shops are open on new years day? Thanks in advance...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

E mail disappears

Twice now I have written an e mail only to find the a notice comes up the web page you are after cannot be found, this is driving me mad and could cause me to change e mail. any body else find this?

Anonymous by Not applicable
  • 5 replies
  • 0 kudos