Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! access to my account

Ive been trying to access my account on line now for about 4 days and the page keeps coming up unavilable ? try again later. is there maintenance work going on ? thanks

Resolved! DC HSDPA

When can we get more details on where DC HSDPA has been enabled? Three have a fair good coverage map which tells you if their "superfast" mobile signals have been upgraded to DC HSDPA but there seems to be no way to find out on O2 website.

Resolved! Call Divert Message

I am sole trader and I often divert calls to ther numbers when i am busy. Customers are being put of by the "your call is being diverted" message they get. Appears unproffesional and takes too long for some people. Has anyone been able to get the mes...

Resolved! cant get voicemail :(

hii ive tried to access my voicemail using another mobile number and it wont work. When i press star, it says I need to change my password and that should ring off my own number, but i have no credit and i am unable to topup. My stupid landline phone...

Resolved! Can't view picture message on website

Hi all, I have received an o2 alert telling me I have received an MMS message. I cannot view it on my phone so I went to the web address given in the alert, entered my number and the pin also given in the alert. I have managed to get to my inbox on t...

Resolved! South Shropshire Mast Out

The mast that was out in South Shropshire is supposed to have been fixed today. Still no signal for me tho. Phoned helpline, only to be told it is running at reduced power and no idea if/when it will be back. How can I find out if it will ever be bac...

Resolved! Samsung Galaxy S3

This phone is offered as an upgrade at £14pm plus phone cost of£449However Carphone Warehouse offers the same deal at £22pm but the phone is free this deal is through O2So should I cancel my O2 contract which expired in March and take the deal throug...

O2 Protect to launch soon?

O2 appear to be launching an Anti-Virus and Anti-Theft app for Android phones in the first instance. There seems to be a 30 day trial period, after which the price seems to vary between £0.50 for each part of the app up to £1.50 for O2 customers and ...

Resolved! o2 webmail http error 404

It has now become a regular fault when trying to send e-mails, since January 75% of my e-mails fail to go with the the statement Sorry page not available but the most annoying thing is they disappear I have even tried to save in draft first but same ...

No O2 signal in South Shropshire/Leighton Mast

Normally get 5bar signal strength in South Shropshire using O2 Leighton mast. Over last week or so, no signal. Website says a mast near me isn't working. How do I find outa. what is really going on...is signal reduced/turned off/maintenanceb. when/if...

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