Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Disney+ bill

Hi, I recently joined O2 and I was offered 3 months free Disney+ as an extra. I've just added that extra to my package, and I've been charged £5.32 for Disney+. Is this not supposed to be charged after the 3 month trial period? Thanks! Ben

Free ear buds dispute

I ordered the Samsung s23 ultra which had the promotion of free ear buds. As with the terms and conditions I waited 30+ days to recieve the sms code. This never arrived. I spoke with o2 who redirected me to samsung, who then redirected me to o2 as it...

Resolved! Earpods for a £1

How do I claim my samsung earpods for a £1

missing iphone and accessories

I have ordered an iphone 15 128GB Black and a screen protector, phone case and a charging wire.They have not been received. URGENT

Resolved! Phone call offering 50% discount?

I just had three calls in quick succession, two from a withheld number and one from 020 3695 6738, saying they were calling from o2 and “because of Covid” they wanted to offer me a 50% discount on my bill. Seems like a scam? After I said that, he cal...