Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 45134 Views
  • 0 replies
  • 0 kudos

Cancel online 02 order

Hi, I have ordered a Meta Quest from the 02 shop. Unfortunately, I received an email saying there out of stock and working hard to get one etc but can't get a date for when it will arrive. I would like to cancel the order, but can't find any number t...

Jamb09 by Level 1: Joiner
  • 745 Views
  • 2 replies
  • 0 kudos

Mobile Replacement

Good afternoon, I have a contract for a Pixel 7 and the phone randomly broke last week. I brought it into a store, there was no damage on the phone, and it got sent away. The phone was not able to be fixed so I was informed I would be getting a new o...

JoeWright by Level 1: Joiner
  • 574 Views
  • 2 replies
  • 0 kudos

Disney plus

I renewed my sim only deal with 02 back in July, and received 3 months free Disney, I duly cancelled this after 3 months was up, I've just changed phone which I bought from Samsung s23u, and received disney+ free for 12 months, when I have come to re...

Number Transfer

I'm in the process of having my phone number transferred from 3 Mobile to o2. Right now, the 3 mobile sim has stopped working, and the o2 sim the number was supposed to move to is now coming up as "unregistered" and "emergency calls only". I now no l...

MrsF by Level 1: Joiner
  • 924 Views
  • 6 replies
  • 0 kudos

Resolved! O2 WIFI Calling destination IP addresses

Hi, Am looking for information please - for setup in corporate network. Our firewalls appear to be blockimg wifi calling. Can you please advise what ports and destination addresses need to be added to the firewall rules?

ag005613 by Level 1: Joiner
  • 2622 Views
  • 13 replies
  • 0 kudos

Extra charges

Good evening i have been charged £5 three time in nov, for using my phone abroad, (between 10th and 16th) however while i was abroad i do not recall using my phone on the days in question, i used wifi and did not text or call any one while i was away...

Anonymous by Not applicable
  • 358 Views
  • 1 replies
  • 0 kudos

My order

I have ordered a phone and paid for next day delivery and it should have been delivered by 10:30 am or before on the 8th of December 2023 and it’s now Sunday and still haven’t received it which I’m not very happy about which is why I want my money ba...

Alexh50 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Sainsburys O2 Wi-Fi

I'm using Samsung S10 plus. I am able connect to O2 Wi-Fi manually everywhere I go except this Sainsburys store at Aylesford, ME20 7NA. Please can someone help me with this.

Zabraham by Level 1: Joiner
  • 4071 Views
  • 8 replies
  • 1 kudos