Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 96318 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 9402 Views
  • 15 replies
  • 1 kudos

Nhs discount

I'm trying to get the nhs discount applied to my account doesn't accept the code BLUE01 which the shop gave me.How do I apply it

Eunice by Level 1: Joiner
  • 290 Views
  • 3 replies
  • 0 kudos

Resolved! Possible scam

Has anyone received a text like this? I don’t want to click on the link incase it’s a scam, when I log onto my o2 it states no problem with direct debit“O2:Your direct debit has declined please visit your O2 account to update your details, Visit our ...

KT14 by Level 1: Joiner
  • 174 Views
  • 2 replies
  • 0 kudos

Resolved! Potential or suspicious scam calls and texts

Hi. I was wondering if anyone can be of help. I received a phone call today from someone who claims to be working from O2 today at approximately 15:10pm.The individual on the phone states that i will receive a 50% discount on the remainder of my sim ...

N-Star09 by Level 3: Thinker
  • 1119 Views
  • 2 replies
  • 0 kudos

Resolved! No unlock code for my Nokia 8.3

Hi I am trying to unlock my phone to take other sim cards with other networks after contacting O2 for a code they say the have exhausted all possible avenues to get a code to unlock my phone including contacting Nokia but unfortunately one can not be...

offers call

I just got a call from 0800 952 4854 regarding a great offer for a monthly tariff for my wife - unlimited calls, unlimited texts and 5gb of data for £8 a month. I stopped the call when he was asking for bank details. Can anyone tell me if this a genu...

Biggles by Level 1: Joiner
  • 154 Views
  • 1 replies
  • 0 kudos

Resolved! Phone delivery

i got told my phone will deliver the next day, it’s Joe the next day and I don’t have a new phone yet.

Kieran8 by Level 1: Joiner
  • 95 Views
  • 1 replies
  • 0 kudos