Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hello, I purchased a zone 1 travel bolt on three days ago which should last for 30 days. I’ve just looked at my account and it states that the bolt on lasts from the 19th of November to the 19th of December - how can it have started before I purchase...
Hi, I finally recieved my text message with promo code for Galaxy Buds2 Pro for £1 but when I enter the it is showing as invalid. I read the post about this and it says if I haven't recieved another text by 4th December to get in touch. Thanks.
how to change my pass code when phoning 02
I am switching my broadband services to a new provider for the next two years but I will still be with 02 for my mobile phone services, which was switched over to 02 by virginmedia. Can I keep my 'ntlworld' email address by being with 02 or will I lo...
Hi, I have ordered a Meta Quest from the 02 shop. Unfortunately, I received an email saying there out of stock and working hard to get one etc but can't get a date for when it will arrive. I would like to cancel the order, but can't find any number t...
Good afternoon, I have a contract for a Pixel 7 and the phone randomly broke last week. I brought it into a store, there was no damage on the phone, and it got sent away. The phone was not able to be fixed so I was informed I would be getting a new o...
I renewed my sim only deal with 02 back in July, and received 3 months free Disney, I duly cancelled this after 3 months was up, I've just changed phone which I bought from Samsung s23u, and received disney+ free for 12 months, when I have come to re...
I'm in the process of having my phone number transferred from 3 Mobile to o2. Right now, the 3 mobile sim has stopped working, and the o2 sim the number was supposed to move to is now coming up as "unregistered" and "emergency calls only". I now no l...
Hi, Am looking for information please - for setup in corporate network. Our firewalls appear to be blockimg wifi calling. Can you please advise what ports and destination addresses need to be added to the firewall rules?
Good evening i have been charged £5 three time in nov, for using my phone abroad, (between 10th and 16th) however while i was abroad i do not recall using my phone on the days in question, i used wifi and did not text or call any one while i was away...
