Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 156574 Views
  • 147 replies
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Resolved! Using mobile abroad

What is the cheapest way to use my phone in Mexico? Should I just use Apps like WhatsApp to communicate with family when we're on the free hotel WiFi? I'm anxious to avoid paying extra bills when I return

36MC by Level 1: Joiner
  • 231 Views
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Resolved! Bolt on for Jamaica

Hi I would like to use my phone in Jamaica I go away on the 13th July 2023 till 27th July 2023 and wondering how much extra this will be as I’m going for 2 weeks

Kizzy by Level 1: Joiner
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Resolved! PAC code

I’ve just set up my sim only contract and I’ve got a PAC code from my old provider (O2) and how do I go about keeping my number because there wasn’t an option for it

C22 by Level 1: Joiner
  • 190 Views
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Insursnce

Hi I have an insurance vlaim in and they have requested a formal from yourselves to prove phone had been in use since bought and must contain imea number. How can I aquire this.?

welcome gift promo code not working

My contract with virgin has just finished and i have been switched to o2, and i have just reiceved a letter through the post from o2 with a welcome gift which includes promo code for £300 off a samsung galaxy S23 ultra. I have tried using the promo c...

Kieran_06 by Level 1: Joiner
  • 368 Views
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Resolved! Help with order

Last Thursday I ordered a VR headset with next day delivery along with it but since then all I've received is the legal emails, I've sent them off that needs to be signed but I've had not emails confirming it but I've had nothing so I need help with ...

Kade20 by Level 1: Joiner
  • 169 Views
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Resolved! upgrade

If I upgrade my plan do you swap my existing plan for new upgraded plan and I will start paying for the upgraded plan ans the old plan cease

Nick22 by Level 1: Joiner
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  • 2 replies
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Resolved! Galaxy buds pro 2

I did not receive my Galaxy buds pro 2 discount code via text after receiving my Galaxy s23 ultra how can I get them can someone help