Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Since being moved by virgin to O2 I get two amounts charged every month namely £6 which is my monthly tariff and £13.27 which I have no idea about. I own my phone so it can’t be that.
Hello. As part of an upgrade (renewal) of my SIM only contract, I'm offered a choice of bolt-ons free for 6 months (then pay or cancel). Among these are Amazon Prime nd Amazon Music. My question : if I request the bolt-on, is it ONLY usable on my dev...
I set up O2 Travel and I got charged 5£ daily up until 31st December 2023. But suddenly, one day (1st Jan 2024) that didn't kick in automatically as advertised, and I got charged 16£.
Will I be charged the £6 or not as it’s totally irrelevant now I’ve noticed I already had the Volt add on. I’m in the USA but based in the UK.
Hi, not sure if this is the right place. I am trying to assist an elderly gentleman (in his mid 80s) who wishes to cancel the contract on his wifes phone. She passed away earlier in the year. Unfortunately he was given wrong advice and stopped the DD...
How do I remove my travel bolt on?
How do I remove Amazon prime add on at £8.99 per month?
Seen this quite a lot on here but no public way to fix. New pay monthly sim only customer wanting to add my Apple Watch, I get the same message as everyone else on these posts about not being a pay monthly customer. Can anyone help so I can use the c...
I have had both Virgin and O2 for years but just realised I don't seem to have any of the benefits, double mobile data, next tier internet speeds, 3 WiFi extenders, roaming data ect. When I check my account it says it's linked and activate. Can't fin...
It says that it accepts Visa but when I put my Visa card in, it does not accept it.
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