O2 Refresh

[PurgeComplete]

How do Refresh customers pre-order? My 90 day window is complete and I'd like to pre-order the S24 ultra but not sure how this works?

Thanks 

[MI5]

@PurgeComplete 

I assume you mean switch up?

In which case, you need to go in store and pay a £50 deposit to pre order.

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

[PurgeComplete]

£50 deposit? Where did you get this information?

[MI5]

Experience

[madasaf1sh]

@PurgeComplete 

Also from from experience of the pre-ordering the Pixel Fold, in store £50 deposit, which is refunded when you pick it up...

Me personally would just wait till it comes out, and then do the switchup..

[MI5]

If previous is anything to go buy there may be a waiting list, so if you want it, the sooner the better I'd say.