Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

I have cancelled my subscription with Virgin in July and am still being charged

Hello ,I had received this SIM card when I got my Virgin broad band package . I left the country at the end of July and when cancelling my Virgin subscription I had asked if I need to contact O2 to cancel the SIM card and they told me it would be aut...

New phone

Do o2 match a deal I found somewhere else like giffgaff

Resolved! calls to Ireland

Can I add calls to Ireland on to my plan?

Cancel Bolt On

Hi I purchased a Bolt on by mistake how do i cancel / refund it?

Trying to pay for upgrade

HiI'm on my O2 trying to upgrade but it wont progress when i hit the checkout button

I need to make an insurance claim

My screen is broken so I need to make an insurance claim

How do I reduce my data tariff?

Sim only

Resolved! O2 Extra - Amazon Music

I’m trying to activate my Extra, but get the response below after following the link in the email that O2 sent me? Any clues as to why? Thanks in advance for any help! ‘Activation errorThis account isn't eligible for this benefit’.

Resolved! Data usage

Today I have used .4 gb of data. My Wi-Fi is on. How has this data usage occurred?

Resolved! i need a stac code

i need a stac code for a device number (REMOVED), the device is a tablet that i have been paying for that i would like to cancel.

O2

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