Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 91328 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8536 Views
  • 15 replies
  • 1 kudos

Resolved! Disney 3

I was offered DISNEY3 free for 3 months, I text it to the number provided. When I checked my account I found it in my extras, and was instructed to activate it, but when I tap on activate it says error, tried to ring a number of times but no response...

Terry078 by Level 1: Joiner
  • 86 Views
  • 1 replies
  • 0 kudos

Resolved! Extras activation error

Help I upgraded my phone and contract yesterday and got the Disney+ extra but when I follow the link it takes me to and error page that says 404 error page can’t be found. What do I do?

Jenny84 by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

O2 travel

Have O2 travel and even though mobile roaming and mobilr data switched off with no calls or texts made O2 travel is being triggered. Am in country on o2 travel list but have a vpn app which sometimes use which connects to country NOT on O2 travel lis...

Fedupdaz by Level 1: Joiner
  • 79 Views
  • 1 replies
  • 0 kudos

Resolved! insurance

Hi all - after 20 years plus as an 02 customer I have finally asked for my PAC code. A low maintenance customer but bewildered by my bill for years....I have just found out despite many asks over the years....that I have been paying £10 a month insur...

KS0 by Level 1: Joiner
  • 183 Views
  • 2 replies
  • 0 kudos

Resolved! VOLT Benefits

Hi,I have the following issue. I applied fir the volt benefits (both an O2 and Virgin customer). This was well over the 14 days ago. I received an email to say that the benefits had been applied. But nothing is there or has changed. Except I get a me...

JAlcorn by Level 1: Joiner
  • 83 Views
  • 2 replies
  • 0 kudos

Resolved! lost phone

I lost my phone and im trying to get a new one just now online (early upgrade), at the secure checkout it needs to send a code to my phone in text format for me to pay but i dont have my phone to get that code. What do i do?

speight by Level 1: Joiner
  • 109 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+

I was offered a 6 month free subscription to Disney + but have not received any confirmation it has been activated

Luna1 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos

Disney+ free for 6 months

Is anyone else having trouble activating their Disney+ offer? I try to activate it but it just throws me to an error page, any help will be greatly appreciated

Husky2910 by Level 1: Joiner
  • 110 Views
  • 3 replies
  • 0 kudos