Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! No code for £1 earbuds!

Hi, has anyone having problems in receiving their code from O2 for the £1 promotion to claim one pair of Galaxy Buds2 Pro Graphite value worth £219? I have phoned O2 4 times now, each time I'm told I will receive the code within 2 days.... but still ...

DomPlumb by Level 1: Joiner
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Proof of Usage

I will like to request a proof of usage that correctly shows the last time my Sim card was used on O2 network with device [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Tabe by Level 1: Joiner
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Earbuds

I have received 2 codes now for the galaxy earbuds pro2 and neither have worked , I have tried on different browsers but all say code invalid ??? Frustrated and unhappy . Please someone help

Resolved! Travel Zone 1 bolt on

Hello, I purchased a zone 1 travel bolt on three days ago which should last for 30 days. I’ve just looked at my account and it states that the bolt on lasts from the 19th of November to the 19th of December - how can it have started before I purchase...

Lashly by Level 1: Joiner
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Free Earbuds2 Pro code is showing as invalid

Hi, I finally recieved my text message with promo code for Galaxy Buds2 Pro for £1 but when I enter the it is showing as invalid. I read the post about this and it says if I haven't recieved another text by 4th December to get in touch. Thanks.

keeping my ntlworld email address

I am switching my broadband services to a new provider for the next two years but I will still be with 02 for my mobile phone services, which was switched over to 02 by virginmedia. Can I keep my 'ntlworld' email address by being with 02 or will I lo...

MT65 by Level 1: Joiner
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Cancel online 02 order

Hi, I have ordered a Meta Quest from the 02 shop. Unfortunately, I received an email saying there out of stock and working hard to get one etc but can't get a date for when it will arrive. I would like to cancel the order, but can't find any number t...

Jamb09 by Level 1: Joiner
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