Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Wifi extra - London Underground

I have an iPhone 6s & S7 and both at times stuggle to connect to wifi extra on the London Underground! I have been using Virgin Wifi underground since it was released and had no problem but ever since Wifi Extra has been introduced it seems both of m...

Anonymous by Not applicable
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Resolved! O2 Recyle - Advice on chip on phone

Hi All, before i send my phone off to O2 Recylce - just wondering if its worth it? Basically, while the whole of the phone is in 99% perfect condition, it has a slight, tiny chip in the edge of the screen. Dont know how its happened, as its always be...

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Alexhaden by Level 1: Joiner
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Resolved! Unauthorised access?

Got a text from O2 that contained a six digit code for 'retrieving my account'. I did not attempt to retrieve my own account. Should I be worried? Obviously someone has tried to access my account, but only my number received that text... Right?

Scotteh by Level 1: Joiner
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Resolved! O2 Store Delivered wrong Item

How do I complain about the online store delivering the wrong Item, I ordered a screen protector for a Galaxy S7 and they delivered one for a iphone 6/6s even though the dispatch note says galaxy S7. Every phone number is for Phones!!!!!

Anonymous by Not applicable
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Resolved! O2 Travel - using data overseas

Hi, I am going away on Sunday and have the O2 travel activated on my account. My question is that if I connect to the internet is the data truly unlimited? For £1.99 per day that seems like a really good deal and I don't want to get caught out and en...

Anonymous by Not applicable
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Resolved! Error code 554 Failed; 5.1.2 (bad destination system address) Sending from O2 email account

Hello, In the last few days I've received a couple of failed message notifications when I've been sending emails from my o2 email account. The same content is received without difficulty when sent from a gmail account. The failure rate seems to be in...

Anonymous by Not applicable
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What????

Err...no I didn't...customer service says don't worry. ..I'm worried and will be constantly checking...I did order the the S2 Gear but what the hell?

jonsie by Level 94: Supreme
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