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Priority? ?? Rather cancel the contract! !!

Anonymous
Not applicable

on ‎13-07-2016 13:06

on ‎13-07-2016 13:06

What an absolute joke!!! I have just sat for 10 minutes in the virtual waiting room, then 40 minutes to get tickets, at the time tickets were available for the kel brook fight but would it let me purchase them NO would it F!! Instead it did nothing! It did absolutely nothing the page froze and let me do nothing!!! Funny tho as when I went back on there to see if it was a problem with my phone! It wasn't all tickets were sold out apart from the tickets that were 200quid plus!! Ticket companies are snapping these tickets up to sell on!! This isn't the first time this happened to me either!! I'm gutted I'm fuming n I'm really considering jacking o2 in! Why offer these things! I get it's limited totally but I waited n then it froze so I couldn't purchase it I think it's a fix if I'm honest!!!
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MI5
Level 94: Supreme
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on ‎13-07-2016 13:25

on ‎13-07-2016 13:25

I guess the site was getting hammered and couldn't cope
Luck of the draw if you get tickets to popular events anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎13-07-2016 15:02

on ‎13-07-2016 15:02

I take out a mobile phone contract based on the coverage I get to enable me to make and receive calls and texts, and get decent reception for data in the places I frequent the most. Anything else is just a gimmick.

I DO NOT WORK FOR O2



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Toby
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on ‎13-07-2016 15:04

on ‎13-07-2016 15:04

Sorry to hear that you couldn't get tickets @Anonymous. I'll make sure to share your experience with the team to see if we can make things better in future. Are there any other priority events you're looking into?

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jonsie
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In response to Toby
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on ‎13-07-2016 16:10

on ‎13-07-2016 16:10

There always seems to be a problem trying to get tickets through Priority....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
Not applicable

on ‎13-07-2016 17:09

on ‎13-07-2016 17:09

Hi Toby,
It's only the boxing I try purchasing thru o2 this has happened to me twice now.
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