Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
Hi. I dropped my Samsung S6 last Wednesday night and called the insurance company Thursday morning. I have full £10 a month insurance. DPD came to collect my phone the next day and I thought everything was going well... and now no update since Monday...
I've just returned from my holidays I paid £1.99 a day for the bolt on that other than calls and texts which was not why I needed it was almost completely unusable. I could barely access any sites or apps and if I did manage to connect they were so s...
Thank you to Shaun for sorting out the issue with my billing. He seemed very polite and happy to help. Best customer service received in a while.
Hi, if anyone can help that would be great. I can't checkout on my mobile as it automatically fills in my first name and then asks me to enter a valid first name.
I lost my phone recently and informed o2, they then blocked my sim. They will be sending me out a new sim with the same number. I just wanted to know if i will still recieve messages from people who have been trying to contact me but have been unable...
How long does It take to activate my replacement sim o2 have sent out so far it's been 12 hrs and still not ready . I've got the signal dots and o2 sign showing but no 4g and lines dead it you ring it . The sim is in a brand new phone I've given them...
having problems with an old o2.co.uk email address I had from the o2 broadband days. It has been hacked somehow I am gettting 20+ mail failed delivery emails coming in a day. Can't shut it down myself as o2 have removed webmail access from the websit...
Hi I current work for the NHS and wanted to know how does the NHS discount work with upgrades or pay monthly lines? also how do I go about apply for the discount. I am due two upgrades in September one is mine and the other is my mothers, it would be...
Why is my Internmational Calling Card Voucher not being processed for the last two days?? This is very frustrating as I need to call abroad and the card is not being processed. All I receive is a recorded message stating O2 have a technical prblem wh...
HiMy wife received a text to say o2 were upgrading the signal and may experince some disruption, i am a business user and rely on my phone yet never received a text and have now been without a signal for 4 days. This is affecting my business, how lon...
