Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Upgrade free on us

O2 advertise on some phones you can upgrade your phone after only 12 months of the 2 year contract. How does this work do they just give you a free new upgraded phone? Do you have to return your old phone or take out a second line agreement? Does any...

Anonymous by Not applicable
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Resolved! WiFi Extra in London Underground

Has anyone noticed in a limited number of London Underground stations a WiFi hotspot which appears to be O2 WiFi branded and called WiFi Extra?At times I can join it while at times it requires a password. To make things more interesting I am currentl...

Bamboccio by Level 2: Apprentice
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Resolved! This week's whinge about priority...

Short and sweet,Earlier today both my wife and I received the following Only on those 2 accounts, the others, no text. No problem, 30 quid of m&s vouchers is a pretty welcome gift this time of year.....So off we trot to m&s online (as it said to) fin...

Screenshot_2015-11-18-22-15-24.png Screenshot_2015-11-18-21-52-39.png
viridis by Level 56: Guvnor
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Resolved! Unable to use O2 Wifi

I have been an O2 customer for two weeks now and there's one thing that's been annoying me, and that's the inability to take advantage of O2 Wifi when out and about. Whenever I am situated within an O2 Wifi hotspot I can connect to the O2 Wifi networ...

Anonymous by Not applicable
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Resolved! mast down

My phone has been on emergency calls only for a month now due to a mast not working. I want to leave o2 now as they don't have the the kindness to update me at all. Good business.....NOT.

Anonymous by Not applicable
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Resolved! Priority Moments 1 year gift

As i've been with O2 fo ra year now I got the Priority Moments free gift offer last month. It said it was valid for 2 months so I thought i'd go for the Hotel Chocolat baton box option. Because my nearest Hotel Chocalat is 40 miles away in Birmingham...

Anonymous by Not applicable
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Unlocking Phone without Sim

Hi there! I bought an iPhone 6 off of ebay and it was in fine condition. Not at the time, but it is becoming a problem now, was that the phone was locked to O2. Now I've switched to BT and I can't put my micro-sim into the phone without it coming up ...

Anonymous by Not applicable
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Priority Stars Wars Speaker

I've went to the Camden branch just after 10am and apparently they're all gone. According to the guys they've been swamped with people claiming them - strange that there were only 2 people in the store whilst I waited and neither was there to pick up...

Anonymous by Not applicable
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