Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Safety deposit

Hi guys I pay 3 payments and waiting to my safety deposit but o2 don't sent me back this amount some help?

Resolved! Live Chat

Why is Live Chat never available, and why can I not send an email with my query????

Resolved! Customer Loyalty

I have been a customer of O2 for 22 Years (cellnet/bt cellnet/o2 etc) and always found them helpful in upgrades and retaining good customers. I have been out of contract for 3 years+ still paying the line rental and monthly cost of the handset (silly...

Resolved! How do I unlock an o2 phone?

I have a Microsoft Lumia 640 LTE that my son used when he first had his o2 acc. Now he uses a different mobile and I want to unlock the Lumia for my daughter to use on another network. How do I get it unlocked?

Resolved! 1 Herman Kardon Onyx Studio 2 Bluetooth Speaker paid £103.98 to be delivered 4/01/17 not delivered

1 Herman kardon onyx studio 2 Bluetooth speaker paid £ 103 . 98delivery charge not here yet as it was to be delivered today .o2 order kmm1397941747I15977lokm or it could be kmm1379717471or / 15977lokmalso given ms 307352270code 263243 regardsc.Doming...

Resolved! NHS open discount code 28448

Hi Team I contacted customer services re claiming my Nhs open discount , which I have had as an Nhs employer for the last 15 years and they advised me to e-mail yourselve for confirmation .I completed an upgrade 3 weeks ago to an i-phone 7 and I was ...

Resolved! o2 Mail

Hi, I know that o2 mail was stopping but I've still been receiving mail on my old o2 address until last week (19/12/16). My email client(s) are now asking me for a password and I've tried every conceivable password that I use (including the one that ...

Resolved! O2 lost the plot on customer service

Just had my first experience with o2 and if first impressions count then o2 have seriously lost the plot. I ordered an iPad 12.9" online with data contact for click and collect in their Bournemouth store as it was showing as available to collect same...

Resolved! store opening

Is the Darlington o2 store open today?

Anybody order the Keplar vr headset with O2 gifts?

Just got mine and is absolutely terrible. There is so much aspherical and chromatic distortion that they are unusable and unfit for purpose. It's not possible to get a focused image no matter what. The only part of the lens that you can focus is dead...

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