Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Priorities

Does anyone actually win on it? I've been with o2 from the very beginning even before it was o2 and it was bt cellnet and I've been doing priorities since it 1st started and never won a thing

Want people calling me to hear out of office type greeting but then stop them leaving vm message

I'm going away on holiday and would like clients who call me to be able to hear a message saying that I'm unavailable and will be back in the office of such and such a date etc but if it's an emergency to send me a text message. How can I do this and...

My Contact Preferences

Is there a way to see what My Contact Preferences are and edit them, without having to pay for a call to customer services or online chat (who don't know what I'm talking about), Which actually works?!Marketing messages (buy this, but that) has the f...

Resolved! change mobile number

Why can't I change my mobile number in My O2?

Resolved! mobile phone discounts

Hello my partener works for wgc - this company gives its employees and their family a discount on O2 services. Recently I renewed my contract with o2 for two phone numbers - mine and my partner. For one number was able to get a discount for the secon...

Resolved! loyalty text after buying 2nd phone

i have just had a great time chatting to a fantastic sales person online and purchased a second phone on my account for y better half there was a brief moment that something about texting "LOYALTY" to somewhere or someone once the sale was sorted, bo...

Resolved! Strange calls - 0330 303 5323

I got this call, offered me tablet, asked if family or friends wanted to join O2. I said how do I know you are from O2 and not a scammer. She then told me my address what phone I had and when my contract ends. I said I was going to move to Sky mobile...

Resolved! Live chat

Hi, Please can someone help, Live chat is not working and just keeps on saying, We're just checking to see if there's an available agent. Please can someone help. Thank you

Resolved! bolt ons

where do i view to see what bolt ons i have ? as its says I have one bolt on and I didnt know I did .

Resolved! Nhs discount

I am about to purchase a sim only contract. How do I carry my nhs discount over to this new contract?

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