I want to cancell O2 contract

[Anonymous]

Hello, please cancell my agreement with you. Im leaving tomorrow from UK, i will not be in uk for 6 months.Please send a confirmation to me that you cancell it to my email

[gmarkj · Accepted solution]

Hi @Anonymous.
This is not o2 customer service.
If you want to cancel your contract then please follow the below guide:
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
You may also want to consider unlocking your phone to use a SIM from a different company:
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

[Cleoriff]

As @Anonymous is leaving the UK tomorrow, I hope she comes back and reads the advice posted above by @gmarkj.

[gmarkj]

I kind of doubt it, but was hoping that an email notification might trigger a response...

[MI5]

I’m afraid you may have left this far too late but call customer service urgently on 202 as there may be cancellation fees to pay too.

[jonsie]

I don't understand how people can leave something like this to the last minute and think a simple email will suffice. 

@Anonymous please do not cancel your direct debit yet. If you intend returning to the UK you could have big problems obtaining credit.