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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Resolved! Snack Games

I have recently looked at my bill and have 2 charges of 2.99 for snack games. I haven't signed up to any games, I need some advice on how to get these charges stopped before I lose any more money.

Resolved! How do I make a complaint about poor customer service?

I am stunned to discover how difficult it is to make a complaint about very poor customer service received from O2 guru! I had made an appointment with one of the gurus to call me about a persistent problem today at 3pm. I waited for about 10 minutes...

SharonT by • Level 1: Joiner
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  • 3 replies
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Fraud

Hi Toby,I am having similar problems but with slightly different reasons.In my case, it seems someone has registered with O2 using my name and date of birth but with a different address that is not linked to me.It turned out that a few weeks ago a de...

AndreV by • Level 1: Joiner
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O2 insure are dishonest and appalling!!

Has anyone ever had a bad experience with not receiving a phone for a long time after the claim has been accepted?I made a claim for a lost/stollen phone last month 12.7.18 it was accepted straight away but unfortunately there was no stock. They said...

Resolved! Data roaming with iPad

I am having a few problems with mobile data for roaming on O2 with my iPad (with SIM). 1. When I am topped up, it says I can view my account by going to Mobile Data / my Account. There is no page My Account on Mobile Data. 2. I had difficulty topping...

Device seems to be blocked from 02 wifi

So, I have been uising o2 wifi for years and it's been a doddle and VERY useful. Especially, breakfasting at McDonalds! However, in the last six weeks I have not been able to connect through to the internet at any McDonalds on my phone. Selecting eit...

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